Our commitment to delivering best quality products is the heartbeat of our journey. From the virtual aisles of our platform to your doorstep, we ensure that each item embodies the quality and reliability our customers deserve.

Our dedicated support team is here to assist you at every step. Whether you have a question about our products, need help navigating our website, or require post-purchase support, we’re just a message away. Your satisfaction is our mission.

1. How do I place an order?

Navigate to the product page, select your desired item, and click “Add to Cart.” Follow the checkout process by providing shipping details and payment information.

2. Can I modify or cancel my order after placing it?

Once an order is placed, modifications or cancellations may not be possible. Please reach out to our customer support team immediately for assistance.

3. What payment methods do you accept?

Currently we only provide cash-on-delivery payment.

4. How can I track my order?

Once your order is dispatched, you’ll receive a tracking number via email. Use this number on our “Track Order” page for real-time updates on your shipment.

5. What is your return policy?

We offer 7 days checking warranty for all products for replacement and return of product. Physical damage should be notified to our customer support immediately after receiving the product. 

6. Do you ship internationally?

No, we ship only in Qatar.

7. How can I contact customer support?

You can reach our customer support team by Email or WhatsApp. Visit our “Contact Us” page for details.

8. Are my personal details secure?

Absolutely. We prioritize the security of your information.

9. What if the item I want is out of stock?

We strive to restock popular items regularly. You can sign up for notifications on the product page, and we’ll alert you when it’s back in stock.

10. How do I apply discount codes or promotions?

Enter your discount code during the checkout process in the designated field. The total amount will be adjusted accordingly.